Responsible Gaming at bat345 — Your safety is our priority
Online betting is for entertainment — not addiction. bat345 is committed to helping you play safely and with awareness.
Why does responsible gaming matter?
At bat345 we believe online casino and sports betting should be a source of enjoyment — never a cause of financial hardship or mental stress. Responsible gaming means knowing your limits, taking breaks when needed, and always keeping entertainment under control.
We want the best for every one of our players. That is why bat345 provides a range of effective protection tools and support options — including deposit limits, time-out, self-exclusion, and 24/7 live chat support. On this page you can learn more about each of them and ask for help at any time.
Remember: responsible gaming is not a sign of weakness — it is the right choice of a smart player. bat345 is always here for you.
Our safety features
bat345 offers these tools free of charge to keep you safe.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it cannot be exceeded, so there is no risk of going beyond your budget.
Time-Out Break
If you feel you need a short break, suspend your account for anywhere between 24 hours and 30 days. During the break no betting or deposits are possible.
Self-Exclusion
Use self-exclusion for a long-term break. It allows you to close your account for anywhere from 6 months to permanently. Once activated, it cannot be lifted before the chosen period ends.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, the platform will automatically prevent further betting — an effective financial safeguard.
24/7 Support
Our Bengali-speaking live chat team is always ready for any concern. If you are experiencing gambling addiction or mental stress, contact us right away.
Minor Protection
bat345 strictly enforces the 21+ age rule. Age is verified when an account is opened. Parents and guardians can also request family filter options.
Defined financial limits
bat345 has set specific financial limits to make responsible gaming easier. These protect you from overspending and keep betting enjoyable. Please keep the following information in mind.
You can log in to your account at any time to view and change your limits. Lowering a limit takes effect immediately; increasing a limit takes effect after 48 hours — this delay is intentional, so you can make decisions with a clear head.
Minimum Deposit
The minimum deposit on every payment method (bKash, Nagad, Rocket, Upay) is ৳300.
Minimum Withdrawal
The minimum amount for each withdrawal request is ৳800.
Fast Withdrawal
Approved withdrawals are usually completed within 30 minutes to 3 hours.
Age Requirement
Only players aged 21 or above may open an account at bat345.
Recognise the signs of gambling addiction
If you notice any of the following signs in yourself or someone close to you, you should seek help right away.
- Feeling the urge to bet more to chase losses after losing.
- Borrowing money from family or friends to place bets.
- Continuing to bet even when unable to cover everyday expenses.
- Prioritising betting over work, family, or sleep.
- Wanting to reduce or stop betting but being unable to stop yourself.
- Lying or hiding the truth about betting.
- Betting to escape stress or anxiety.
- Feeling restless, irritable, or low when not betting.
If these signs appear, do not hesitate to contact our 24/7 live chat. Our team is always ready to help.
Activate self-exclusion
Activating self-exclusion for your own protection is very simple. Follow the steps below or tell our support team directly — they will complete the process on your behalf.
Remember: once self-exclusion is active, you will no longer be able to log in to your account, no betting or deposits will be possible, and promotional emails will also stop.
Log in to your bat345 account
Log in on the bat345 Login page using your registered username and password.
Go to Account Settings
From the profile menu, open the "Responsible Gaming" section.
Select self-exclusion
Choose how long you want to take a break — 6 months, 1 year, or permanent.
Confirm
Follow the on-screen instructions to confirm your decision. It will take effect immediately.
Contact support if you have any trouble
If you cannot do it yourself, let us know via 24/7 live chat — we will take action right away.
Deposit and limit information
| Payment Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳300 | ৳800 | 30 minutes – 3 hours |
| Nagad | ৳300 | ৳800 | 30 minutes – 3 hours |
| Rocket | ৳300 | ৳800 | 30 minutes – 3 hours |
| Upay | ৳300 | ৳800 | 30 minutes – 3 hours |
* Withdrawal time is generally between 30 minutes and 3 hours. During peak hours it may take slightly longer.
Need help? We are here
There is no shame in talking about gambling addiction. bat345's Bengali-speaking support team is available seven days a week, twenty-four hours a day. Contact us via live chat or email.
Play responsibly, enjoy the fun
Enjoy bat345 — cricket betting, slots, casino games, and much more. Always keep your limits in mind.